How do I contact Liv Pure Customer Support?

You are welcome to contact our Customer Service team 24/7 with any questions you may have! 

Just end us an email to 

Our Customer Service team will reply to your request via email. 

Or you are welcome to call us 1 (844) 687-3438

Monday – Saturday 9 am – 5 pm EST

and speak to one of our agents, or leave us a message.

**Please include your order information with your inquiry so we may quickly locate your account.


How do I request a refund for my Liv Pure purchase?

If you are not satisfied with Liv Pure, simply return the unused/sealed bottles back to us within 60 days of purchase for a refund. You DO NOT need an RMA# to return the order. Instead, please include your full name, email address, and mailing address with the merchandise you are returning so we can match up the return to the correct account for the credit. Or, you can print off your email invoice and include that in the package.

Return shipping costs are your responsibility. Please do not use “REFUSED/RETURN TO SENDER” shipments as they are not guaranteed to be returned by the carrier (USPS/DHL/FedEx/UPS) and may effect your refund eligibility. A refund will be issued to the original form of payment within 3 – 5 business days of receipt of the returned merchandise.


Return your Liv Pure bottles to: 


**To expedite your refund, please email your return tracking information to